Where should I send my return?

Our return address is:
My True Home – Returns
St Annes Road,
St Annes,
Bristol,
BS4 4ED

I’ve sent my order back to you, when will I receive my refund?

Most of the time, it will be within 3 working days from receiving the return.
Please refer to our Refund Page for more information.

Do you offer free returns?

In most cases, no.
However, if you feel like you should be entitled to a free returns label please Contact Us.

I haven’t received my order yet. Are you able to cancel the delivery?

In some cases we are able to.
Please Contact Us to find out.